Current Students

Online Student Support

Midway College Online is devoted to making sure each and every student receives a quality education. Since it is inevitable that you will have questions or concerns at some point in your college career, Online Student Support is here to alleviate those concerns and answer those questions. If there is something that we cannot help you with, we will get you in touch with someone who can. Read on to find out a little about us and learn how to contact us.

Please feel free to call or email!

We are in the office from 8 AM – 5 PM, Monday through Friday. You can also reach us via mail at OSS@midway.edu. We will respond as quickly as possible.

Gerry Hann
Gerry Hann
Success Coach
Learning Resource Center 101C
ghann@midway.edu
Phone: 859.846.5337
Fax: 859.846.5817

While we can help with almost any issue that may arise in your time at Midway, there will be some things that we cannot take care of ourselves. Try one of the two options below if you are having trouble in one of these areas:

HELP

The Midway Help Desk can be reached via help@midway.edu. Use this address if you have issues logging into your Midway email account or your Campus WEB account.

Moodle Help Center

In the upper left corner of Midway’s Moodle site is a link to the Moodle Help Center. This service is available 24/7 and can be reached by phone, live chat or email. Use this if you have questions after hours or if you are having trouble with any of the Moodle site functions.

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